Privacy Policy

Last updated: January 2025

ITEASY LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, and any other information you provide when contacting us through our website form or email.
Usage Data: Information about how you use our website, including pages visited and time spent on the site.
Technical Data: IP address, browser type, and device information collected automatically when you visit our website.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide our services
Send you information about our services that may be of interest to you
Improve our website and services
Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent: When you submit a contact form or subscribe to communications
Legitimate Interests: To improve our services and website
Contract: When necessary to provide services you have requested

Data Sharing

We do not sell your personal information. We may share your data with:

Service providers who assist in operating our website (e.g., hosting providers)
Professional advisers such as accountants or lawyers when necessary
Authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 2 years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at hello@iteasy.ltd.

Cookies

Our website uses minimal cookies necessary for the website to function. We use Cloudflare for hosting and security, which may set essential cookies. We do not use tracking or advertising cookies.

Third-Party Services

Our website uses the following third-party services:

Cloudflare: For website hosting, security, and performance
Formspree: For processing contact form submissions
Google Fonts: For typography

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@iteasy.ltd
Address: 6 Eltham Avenue, Caversham, Reading, England, RG4 6RQ

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.